Privacy notice

MathForge is an Australian education-software product operated by Steward Education. Privacy questions, access requests, corrections and deletion requests can be sent to mark@mathforge.com.au.

• Account information such as your name, work email address, organisation, role and sign-in identifiers.
• If you request a demonstration, your first name, email address, school or organisation, optional role and any separate product-email consent you choose to give.
• If you subscribe to MathForge articles and resources, your email address, the subscription source, confirmation and unsubscribe records, and limited abuse-prevention information. A subscription is not active until the email address is confirmed.
• Limited first-party enquiry context, such as a selected pricing band, originating public page and bounded campaign tags supplied in the page address. MathForge does not create a persistent visitor ID or store a browsing history for this purpose.
• Content you choose to save, including mathematics questions, solutions, tags, resource settings and saved resource structures.
• Invitation, account-recovery and transactional-email records needed to administer access.
• Technical information such as IP address, browser details, timestamps, request logs and error information generated by our hosting and security providers.
• Information you include when requesting support.

MathForge does not provide student accounts and is not intended to hold student names, results, health information, wellbeing information or other sensitive school records. Teachers must not enter that information when using MathForge.

• Provide and secure your MathForge account and school workspace.
• Store, search and assemble the questions and resources you create.
• Send invitations, password links and essential service emails.
• Investigate errors, prevent misuse and support authorised users.
• Improve the service using feedback and technical diagnostics.
• Respond to people who request a MathForge demonstration. Product or launch updates are sent only where the separate optional consent was selected.
• Send confirmed newsletter subscribers practical teaching ideas, mathematics resources and occasional MathForge product updates.

MathForge does not sell personal information or use it for advertising.

MathForge currently uses a small number of service providers:

• Supabase provides authentication, the primary database and database backups. The primary MathForge database is located in Sydney, Australia.
• Vercel hosts and delivers the application. Sydney is selected for server-function execution, while delivery, security and technical metadata may use Vercel's wider network and subprocessors.
• Resend delivers account invitations, password emails, newsletter-confirmation messages, internal demo-request notifications and, when enabled, transactional demo-request acknowledgements. Resend states that its customer data is stored in the United States.
• Microsoft processes sign-in information when a teacher chooses optional Microsoft login.

These providers may process limited information outside Australia in accordance with their own privacy terms and data-processing arrangements.

Questions and saved resources are shared only within the organisation workspace to which your account belongs. Authorised MathForge administration may access limited account or workspace information when reasonably necessary for onboarding, support, security or legal obligations. We do not otherwise disclose information except to the providers above or where required by law.

Information is retained while it is reasonably needed to operate the service, support the relevant workspace, protect the service and meet legal obligations. Deleted information may remain temporarily in provider backups before being overwritten through their normal backup cycles. Contact us to request account or content deletion.

Demo requests and earlier interest registrations from people who do not join are reviewed for deletion after 24 months. A person can ask for their enquiry to be corrected or deleted sooner, or withdraw optional product-email consent, by emailing MathForge. Withdrawing optional email consent does not affect the transactional contact needed to respond to a requested demonstration or essential account messages if the person later chooses to join.

Newsletter addresses and their consent history are retained while a subscription is active and afterwards only as reasonably needed to honour an unsubscribe request, prevent accidental re-enrolment, deal with complaints and meet legal obligations. Every newsletter email includes a working unsubscribe link. You can also ask MathForge to correct or delete newsletter information using the contact details above; deletion may be limited where a minimal suppression record is reasonably needed to honour a withdrawal of consent.

MathForge uses encrypted web connections, individual authentication, organisation-separated database rules, restricted administrator access and daily primary-database backups. No online service can guarantee absolute security. Please report concerns through our security page.

This notice may be updated as MathForge changes. Material updates will be reflected on this page and communicated to participating organisations where appropriate.